Documentation

How Airo Works

Everything you need to know about tracking your brand's AI visibility across ChatGPT, Claude, Perplexity, Gemini, and Google AI.

infoWhat Is Airo?

Airo is an AI Rank Tracker that monitors how often your brand gets mentioned by AI platforms like ChatGPT, Claude, Perplexity, Gemini, Google AI Overview, and Google AI Mode.

When someone asks an AI "What's the best [your industry] company?", does your brand show up? Airo tells you — across every major AI platform, for every search query that matters to your business.

What Airo Tracks

visibilityWhether AI platforms mention your brand
scoreVisibility score across all platforms (0-100%)
groupsWhich competitors AI recommends instead
linkWhich websites AI cites as sources
sentiment_satisfiedSentiment of each mention (Positive / Neutral / Negative)
lightbulbActionable steps to improve your AI visibility

screen_search_desktopFree AI Rank Checker

The fastest way to see where your brand stands. No account needed.

Available at meetairo.com/check

How to Use

  1. 1Go to meetairo.com/check
  2. 2Enter your brand name and website domain
  3. 3Click "Check My AI Visibility"
  4. 4Wait ~60 seconds while Airo queries all AI platforms in real-time
  5. 5View your results: overall score, per-platform breakdown, competitors discovered, top cited domains, and action steps

What Happens During the Check

Airo sends real search queries (like "best [your industry] companies") to each AI platform. Each platform's response is analyzed for brand mentions, citations, and sentiment. Results are compiled into a single visibility score.

After Your Check

  • Share your score via Twitter/X, LinkedIn, or copy link
  • Start a 7-day free trial to track your score daily and get a full action roadmap
infoRate Limit
3 checks per hour per IP address.

quizQuiz Flow

A guided assessment at meetairo.com/quiz that gives you personalized insights about your AI visibility.

  1. 1Answer 10 questions about your business, industry, and AI awareness
  2. 2Enter your email to see results
  3. 3While you wait, Airo runs a live audit across all AI platforms
  4. 4View your personalized report with risk score, business-specific insights, and 5-7 prioritized action steps

Questions Cover

  • Your business type and team size
  • Whether you've searched for your brand on AI platforms
  • Whether competitors appear in AI responses
  • Current marketing spend and urgency
  • Which AI platforms your customers use

person_addCreating an Account

Two ways to sign up:

g_mobiledataGoogle OAuth

One-click sign-in with your Google account. Recommended for fastest setup.

mailEmail + Password

Create an account with your email address and a password (minimum 8 characters).

rocket_launchOnboarding Wizard

After signup, Airo walks you through setting up your brand tracking in 5 steps. AI assists at every step.

1

Company Info

Enter your brand name and website domain. Airo auto-generates a company description using AI (editable). Your logo is fetched automatically.

2

AI Platforms

Select which AI platforms to track. Free plan includes ChatGPT, Perplexity, and Gemini. Claude available on Starter; Google AI on Pro.

3

Competitors

Airo uses AI to discover your competitors based on your brand. Toggle which ones you want to track. You can add more later.

4

Search Topics

Airo generates 12 search queries that potential customers might ask AI (e.g., "best [industry] companies"). Select which to track.

5

Confirmation

Review all selections. Click Finish and your first audit starts running automatically. You're redirected to the dashboard.

dashboardMain Dashboard

The central hub for all your AI visibility data. Available at meetairo.com/dashboard.

KPI Cards

MetricWhat It Means
Brand Visibility %How often AI mentions your brand across all queries and platforms
Total MentionsRaw count of times your brand appeared in AI responses
Positive Sentiment %Percentage of mentions with positive tone
Visibility ScorePosition-weighted score (mentioned first = higher score)

Dashboard Sections

show_chart

Visibility Trend Chart

Line chart showing your visibility % over time (7/30/90 days). Each AI platform as a separate line. Toggle platforms on/off.

tips_and_updates

Top Actions

Top 5 AI-generated recommendations from your Action Center. Quick view of what to work on next.

bar_chart

Platform Performance

Bar chart + table comparing your visibility across all tracked AI platforms. See which mention you most and least.

leaderboard

Competitor Rankings

Top 5 competitors ranked by AI visibility with trend arrows and progress bars.

link

Top Cited Domains

Which websites AI cites most in responses to your queries. Understand where AI gets its information.

Controls

  • Brand Switcher (top-left) — switch between multiple brands (Pro plan)
  • Date Range — filter data by 7 days, 30 days, or 90 days
  • Platform Filter — view data for a specific AI platform
  • Run Audit button — trigger a manual audit (green pulsing when running)

fact_checkAudits

View your complete audit history and monitor live audits at meetairo.com/dashboard/audits.

Running an Audit

  1. 1Click "Run Audit Now" button
  2. 2Watch the live progress panel: progress bar, platform checklist, and live activity log
  3. 3Audit auto-completes and refreshes the page
infoCooldown
There is a 5-minute cooldown between manual audit triggers.

Audit History Table

Every audit run is listed with the prompt tested, platform, whether your brand was mentioned, citation count, and status. Click any row to open the Audit Detail Modal.

Audit Detail Modal

Shows the full picture for one search query across all platforms: overall score, platform cards with visibility score and raw AI response (expandable), and top cited domains.

Failed Audits

If a platform fails (API timeout, rate limit), a Retry button appears. Click to re-run just that platform for that query.

search_insightsPrompt Analytics

See how your brand performs across each search query at meetairo.com/dashboard/prompts.

View KPI cards (average visibility %, total audit runs, strongest query, weakest query) and an analytics table with per-platform rates and sentiment indicators. Expand any query row to see which competitors appear for that query.

groupsCompetitor Analytics

Compare your AI visibility against competitors at meetairo.com/dashboard/competitors.

Sortable table showing each competitor's overall visibility %, per-platform rates, and trend direction. Click column headers to sort. Expand a competitor row to see which queries they appear on and where they outrank you.

Click "Export Data" to download the competitor comparison.

chatConversations

Read the full raw AI responses from your audits at meetairo.com/dashboard/conversations.

Filters

  • Platform pills — filter by ChatGPT, Claude, Perplexity, or Gemini
  • Sentiment filter — All / Positive / Neutral / Negative

Each conversation card shows the platform, timestamp, and sentiment badges. Click to expand and see the exact prompt, full AI response (your brand name highlighted in yellow), all cited domains, and sentiment per mention.

linkCitations

See every domain that AI platforms cite in their responses at meetairo.com/dashboard/citations.

Filter Tabs

TabShows
AllEvery cited domain
OwnedCitations to your own website
CompetitorCitations to competitor websites
ReferenceCitations to third-party sites (Wikipedia, directories, etc.)
infoWhy This Matters
If AI cites your competitors' websites but not yours, you know exactly where the gap is. The Citation page helps you identify which authoritative sources to get listed on.

lightbulbAction Center

AI-generated roadmap to improve your visibility at meetairo.com/dashboard/actions.

  1. 1Click "Generate Actions" to create a fresh set of recommendations
  2. 2Airo analyzes your audit data — platform mention rates, competitor gaps, citation gaps, zero-visibility platforms
  3. 3Returns 10 prioritized actions tailored to your data

Each Action Includes

  • Title — what to do
  • Description — why it matters and expected outcome
  • Priority — HIGH / MEDIUM / LOW
  • Category — Content, SEO, PR, Technical, etc.
  • Impact/Effort ratings — visual dots showing bang-for-buck
  • Status toggle — TODO → IN PROGRESS → RESOLVED

GEO Intelligence

Actions are informed by Generative Engine Optimization knowledge — understanding how each AI platform decides what to recommend:

PlatformPrimary SignalHow to Win
ChatGPTTraining data frequencyGet mentioned across many external web pages (directories, roundups, press)
ClaudeAuthoritative sourcesWikipedia page, national press coverage, institutional listings
PerplexityLive Google/Bing resultsRank on Google for target queries — Perplexity follows automatically
GeminiGoogle ecosystemGoogle Business Profile, Maps reviews, YouTube channel, GBP posts

edit_noteManaging Prompts

Add, edit, and organize your search queries at meetairo.com/dashboard/prompts-management.

  • "Generate More" — AI auto-generates new relevant queries
  • "Add Prompt" — manually add queries (one per line in bulk mode)
  • Prompts grouped by topic (collapsible sections)
  • Active toggle — disable a prompt without deleting it
  • Delete — permanently remove a prompt
PlanMax Prompts Per Brand
Free5
Starter50
Pro100
EnterpriseUnlimited

group_addManaging Competitors

Add and manage tracked competitors at meetairo.com/dashboard/competitors-management.

  • "Discover More" — AI finds new competitors based on your brand
  • Add manually — enter competitor name + domain
  • View tracked competitors with visibility scores and trends
  • Delete — stop tracking a competitor

settingsSettings

Configure your account, subscription, and platform preferences at meetairo.com/dashboard/settings.

Account

  • Edit your name
  • View your email (read-only)
  • Set default country (for location-specific queries)
  • Change password (min 8 characters)

AI Platforms

Toggle which AI platforms to track:

PlatformMinimum Plan
ChatGPTFree
PerplexityFree
GeminiFree
ClaudeStarter
Google AI OverviewPro
Google AI ModePro

Subscription & Plan

View current plan and status, upgrade to a higher plan, switch between monthly/annual billing (save ~20%), or manage your subscription via the customer portal.

paymentsPricing Plans

FeatureFreeStarterProEnterprise
Price$0$49/mo ($39 annual)$79/mo ($63 annual)Custom
Brands113Unlimited
Prompts / brand550100Unlimited
Audits / week2UnlimitedUnlimitedUnlimited
AI PlatformsChatGPT, Perplexity, Gemini+ Claude+ Google AI Overview & ModeAll
Concurrent audits1125
Action CenterYesYesYesYes
Competitor trackingYesYesYesYes
Citation analysisYesYesYesYes
infoFree Trial
All paid plans include a 7-day free trial.

memoryHow Audits Work

When you run an audit, here's what happens behind the scenes:

  1. 1Airo takes each of your search queries (prompts)
  2. 2For each query, it sends the exact text to each AI platform you're tracking
  3. 3Each AI platform responds with its answer
  4. 4Airo analyzes each response: mention detection, position detection, sentiment analysis, and citation extraction
  5. 5All data is stored and aggregated into your visibility score
infoExample
If you have 10 prompts and track 4 platforms, one audit = 40 individual checks (10 queries x 4 platforms).

Scheduled Audits

Airo automatically runs audits on a daily schedule. You can also trigger manual audits anytime from the Audits page or Dashboard.

apartmentMulti-Brand Support

On the Pro plan (3 brands) or Enterprise (unlimited):

  1. 1Click "Add Company" in the sidebar
  2. 2Complete the onboarding wizard for the new brand
  3. 3Use the Company Switcher dropdown to switch between brands

All dashboard data, audits, and analytics are scoped to the selected brand.

tips_and_updatesTips & Best Practices

search

Add diverse search queries

Include category searches ("best X in Y"), comparison queries ("X vs Y"), and direct brand searches ("is [brand] good").

groups

Track your top 3-5 competitors

See exactly where they outrank you and on which platforms.

lightbulb

Check the Action Center weekly

Mark actions as resolved and generate fresh recommendations.

chat

Read the Conversations page

Seeing exactly what AI says about your brand (and competitors) is the most valuable insight.

trending_up

Focus on your weakest platform

If you're invisible on one platform, the Action Center tells you exactly how to fix it.

fact_check

Run audits after making changes

Published a new blog post? Got press coverage? Run an audit to see if it moved the needle.

link

Use the Citations page

If competitor domains are cited but yours isn't, that's your #1 gap to close.

helpFrequently Asked Questions

Ready to track your AI visibility?

Start with a free rank check or sign up for a 7-day trial to get the full picture.